Contact & FAQs
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FAQs
Frequently Asked Questions
How does ordering work?
Choose your breakfast, pick a date, time slot and delivery or pickup, then pay online. You'll see a confirmation with your order reference as soon as payment succeeds. More on how it works.
What is the ordering cutoff?
Order by 8:00 PM for tomorrow's breakfast. Slots and dates may close earlier once they're fully booked.
Can I order for the same morning?
We work on advance orders only so we can plan each morning's production. Please place your order before the cutoff for your chosen date.
What's on the menu?
We serve idiyappam and vadacurry in three sizes: the Idiyappam Combo for one, the Family Pack and the Large Family Pack. See the menu.
Do you deliver to my area?
We deliver within a limited area. Pickup from our kitchen is always available during the pickup window.
How much is delivery?
Delivery fee: —. Pickup is free.
Which payment methods do you accept?
We accept online payment only—UPI, debit and credit cards, net banking and supported wallets—through our secure payment partner. We don't accept cash on delivery.
Can I change or cancel my order?
You can cancel for a full refund before the ordering cutoff for your breakfast date. After the cutoff, preparation has been planned and orders can't be cancelled. See our Cancellation & Refund Policy.
I paid but didn't see a confirmation. What should I do?
Payments are usually confirmed within a few seconds. If you don't see a confirmation, please contact us with your phone number and payment reference. If an order isn't confirmed, any amount debited is refunded.
Do you take bulk or event orders?
For larger quantities, please send us a message with the date, quantity and location, and we'll let you know what's possible.
Do you have ingredient or allergen information?
Please contact us before ordering if you have a food allergy or dietary requirement, and we'll answer your questions.